Broker Management | Virginia Approval #0214022302

$59.00

8 Mandatory Credit Hours | Online HD Video Class | Instructors: Gwyn Besner 
Includes Practical Brokerage Practices, Risk Management and Agency to fulfill 8 Hours of Virginia Mandatory Continuing Education.

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Description

VA Broker Management


 

COURSE SYLLABUS

Practical Brokerage Practices Chapter Description

This course brings together many of the most important aspects of a real estate broker business. If you manage or own a real estate company, or any company for that matter, a well thought-out office policy manual is a must. With an easy-to read manual, your staff and associates will know what’s expected of them. This course will explain how to write, produce, and distribute your company’s roadmap to success. Your manual should encompass all of the basics: a mission statement, personnel policies, and general procedures such as office attire, sales meetings, office conduct, terminations, and vacations. It is also important to include policies and procedures specific to real estate.

After completing this chapter participants will be able to:

  • Outline and implement a working Policy and Procedure manual.
  • Be able to list the criteria by which independent status is measured and to  describe the employer/employee relationship.
  • Apply standard accounting and recordkeeping practices and outline the requirements surrounding trust accounts.
  • Have a solid understanding of how violations of the occupational code are handled.

Risk Management Chapter Description

Risk is the potential, or possibility that something bad or unpleasant, such as an injury or loss, will happen. The various risks we face are fines and penalties for violating the law, either intentionally or accidentally; loss of money due to damages awarded in a lawsuit; or even loss of our ability to make a living in our chosen profession. This also includes injuries to ourselves or others. Since some risk is inevitable in the marketplace, it is important to carry insurance to protect against inadvertent exposure to risk. Risk management allows you to assess, identify and then determine what kind of agreements, insurance or policies will best protect your business.

Agency Chapter Description

Real estate agents are subject to a broad range of legal and ethical requirements that are designed to protect buyers, sellers and the community at large. Buyers and sellers typically will delegate authority to a real estate broker to act as their agent when conducting real estate business. When this happens, an agency relationship has been created. This relationship falls under the domain of “law of agency”. This two-hour course outlines the various types of agency and the standards of practice associated with each. This course includes the required “Guidance Document on Necessity for Brokerage Agreement.”

After completing this chapter participants will be able to:

  • Recognize and implement the broad range of legal and ethical requirements that protect buyers and sellers.
  • Be able to describe and integrate the agency relationships that are created during a real estate transaction.
  • Outline the different types of agency and the standards of practice associated with each.

PRACTICAL BROKERAGE PRACTICES

Lesson 1 

1. How to Create an Office Policy Manual
2. What Should it Cover?

a. Advertising
b. Agency Disclosure
c. Business Procedures
d. Do Not Call Rules
e. Ethics
f. Expenses
g. Listings
h. Office expectations
i. Privacy

Lesson 2

1. Producing the Policy
2. Sample Policy

Lesson 3

1. Sample Policy
2. “Safe Harbor Provision”
3. Independent Contractor/Employee Status

Lesson 4 

1. Trust Accounts
2. Guide for Estimating Sellers Expenses
3. Guide for Estimating Buyers Expenses
4. Checklists

Lesson 5 

1. Violations
2. Examples

Final Assessment 

RISK MANAGEMENT

Types of Insurance

1. General Liability
2. Errors and Omissions
3. Fidelity
4. Property
5. Business Interruption
6. Directors and Officers Liability
7. Workers Compensation
8. Automobile

Choosing an Insurer

1. History
2. Rates
3. CLUE Reports

Shifting Risk

1. Incorporation
2. Loss Prevention

Cyber Crime

1. Prevention
2. Damage Control
3. Privacy Policy
4. Data Security

Identity Theft

1. Protection
2. Security Breaches
3. Privacy Policies
4. FTC Best Practices

Safety Issues and Risk Reduction

1. OSHA
2. Premises Liability
3. Ownership of Premises
4. Cases

Anti-Trust

1. Definition
2. Compliance
3. TRID/RESPA
4. Cases

Internet Liability

1. Copyright Violations
2. Blogs

AGENCY

Lesson 1 Levels of Agency 

1. Special
2. General
3. Universal

Lesson 2 Dual Agency

1. Benefits and Limitations
2. Disclosure
3. Rules

Lesson 3 Subagency 

1. Benefits and Limitations
2. Rules

Lesson 4 Cases

1. Ford v Brooks
2. Woodson v DLI Properties LLC
3. Douglas Elliman LLC vs. Tretter
4.  Kasey Inc v Alpine Realty Now Inc
5. Sutton v Driver,
6. D&J Real Estate Servs. v. Perkins
7. KMM Invs., LLC v. Ritchie

Lesson 5 Cases

1. Adar Inv., LLC v. Bayview Loan Serv’g, LLC
2. Gartner v. Rifflard
3. Duncan v. Maag
4. DeWitt Londre, v. Investment Real Estate Specialists, LLC
5. Cardoza v Reed
6. Ardent Service Corp.  v Grand Beach Real Estate Inv., LLC
7. Horiike v  Coldwell Banker
8. Auer v Paliath

Lesson 6 

1. Brokerage Agreements
2. Guidance Document on Necessity for Brokerage Agreements
3. Roles and Responsibilities
4. Case Studies

Final Assessment


Course instructors will be available by email or telephone between 9am and 5pm Eastern Standard Time. They will assist you with questions regarding course content.

If you have any questions, please call us at 1-800-727-7104 or send an email to info@onlinecti.com. Email responses will usually be returned promptly, but guaranteed within one business day.

Student policies and procedures are always available by going to our website and scrolling to the bottom of the page (See Attendance, Privacy and Refund Policy).

335,692 Courses Taken
Well worth it! I would pay for the course even if it wasn’t for continuing education… . I would absolutely take a class from Certified Training Institute for my next renewal.
Brian Brown from OR